Trauma Informed Care
Written by Asian Pacific Women's Center
Friday, 29 August 2014 21:34

What is trauma and how does it tie in with your volunteer service with our organization?

It is very important that all of our volunteers, interns and staff are aware of the environment they are working in. Many of our survivors have endured traumatic experiences and are in the process of healing during their time with our organization. Our organization would like to provide you with the informational tools needed for trauma informed care (TIC). Trauma informed care is a new model we are implementing that focuses on hope, determination and empowerment. While working with our clients, we hope that all of you would exemplify characteristics in being a model for change by displaying healthy and competent behaviors. Please recognize that you are an important part of the support system during this recovery period because you are one of the few individuals our survivors can interact with during their stay with our organization.

You may be asking, "How can I incorporate TIC and be a part of this system?" The first step is to develop trust with the client you are servicing. Trust takes shape in many forms. To list a few: Being on time, being patient, listening, working on plans for expectations, informing them in advanced of changes in your schedule, or letting them know you may no longer be available due to new changes in your life. Communication and trust are major steps in trauma informed care.

This article is meant to inform and educate you on trauma informed care, the manifestations, and healing process. Watch the YouTube video below to learn about the background of trauma, the way it manifests, and the way it heals.


Trauma Informed Care

What is Trauma Informed Care (TIC)?
A change of practice on care that is based on hope, self determination, and empowerment. TIC stresses the significance of listening to the experience of trauma survivors. We give clients the tools to overcome trauma. TIC's mission is to never pressure the client into healing but to work at the pace of the client's well-being. This empowers the client to make decisions and minimizes the risk of re-exposing them to the experience they are healing from.

What are the Stages of Change our clients may experience?
Pre-contemplation: Clients will not acknowledge a behavior or problem.
Contemplation: The client will acknowledge there is a problem but is not ready for change.
Action and Willpower: The client will change their behavior for the better.
Maintenance: The client will maintain healthy behavior.
Relapse: The client will return to old unhealthy behaviors.
Transcendence: The client will Reinstate new and healthy behavior as an everyday lifestyle.

Guiding Values:
We encourage you to guide your interaction with our clients by communicating with compassion with the understanding that each client's experience is different. Please promote safety, embrace diversity, encourage strength and autonomy, and respect their basic human rights.

It starts with YOU.

You empower our clients by assisting them with educational and emotional support.
You embrace diversity by providing culturally sensitive communication.
You provide hope through listening and encouragement.